Backed by technical support from K A Parts Limited. K A Parts will be happy to assist with confirming the correct part. The most effective way is to send photographs of the failed part. If you no longer have the part, please send photos of what you do have or where the part should go.
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For the majority of the products the model name or number is placed well visible on the housing. For some of them the model name/number will only be present on the packaging and instruction manual and not on the product itself. Should this information ever get misplaced, a four digit type number, which is imprinted on all products, can be used to determine the appropriate part(s) for your product.